Terms & Condition

Terms & Conditions

Welcome to eastend.online, operated by EAST END SDN. BHD. (Company No: 202501023920 / 1625333-H). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

1. Definitions

• “Company”, “We”, “Us”, or “Our” refers to EAST END SDN. BHD.

• “Customer”, “You”, or “Your” refers to the user accessing or using our website

• “Service” means the website, products, and support provided by us

• “Goods” refers to all furniture and related items available for purchase on our website

2. Use of the Website

You agree to use our website and services for lawful purposes only.

You must not misuse the website by uploading or transmitting viruses, malicious code, or attempting unauthorized access.

We reserve the right to suspend or restrict access to any user who violates these terms.

3. Product Information

We strive to provide accurate information regarding product descriptions, pricing, and stock availability.

However, we reserve the right to correct any errors or inaccuracies at any time without prior notice.

Please note that product colors and materials may vary slightly due to screen settings and photography lighting.

4. Orders & Payments

• All orders are subject to acceptance and stock availability.

• Prices are shown in Malaysian Ringgit (MYR) and may include applicable taxes.

• Payments are processed via secure third-party gateways; we do not store any credit card details.

5. Shipping & Delivery

For full shipping details including fees, timelines, and coverage, please refer to our Shipping Policy.

6. Returns & Exchanges

For information on return conditions, procedures, and exclusions, please refer to our Return Policy.

7. Warranty & Liability

• Certain products may include a manufacturer’s warranty; details are listed on applicable product pages.

• We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.