Privacy Policy

At EAST END SDN. BHD. (202501023920 – 1625333-H), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website eastend.online and our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, phone number, email address, shipping and billing address
Order Information: Product details, purchase history, payment data (processed via secure third-party gateways)
Technical Data: IP address, browser type, device details, access times, and referring URLs
Communication Data: Emails, messages, inquiries, or reviews you submit

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Respond to your questions, requests, or support tickets
Improve our website, services, and overall customer experience
Send order confirmations, shipping updates, and other transactional communications
Fulfill legal or regulatory obligations

We do not sell, rent, or share your personal data with unrelated third parties for marketing purposes.

3. Data Security

We take appropriate technical and administrative measures to protect your personal information from unauthorized access, misuse, loss, or alteration. All payment information is securely handled through trusted third-party payment providers.

4. Third-Party Services

We may work with third-party service providers (such as delivery partners, analytics tools, or payment processors). These third parties operate under their own privacy policies, which we encourage you to review.

5. Cookies

Our website may use cookies to personalize content and enhance your browsing experience. You may choose to disable cookies via your browser settings, although some website features may be limited as a result.

6. Your Rights

You have the right to:

Access and correct your personal data
Request the deletion of your data (subject to transaction and legal requirements)
Opt out of non-essential communications

To exercise these rights, please contact us at east_end20@outlook.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website along with the effective date.

8. Contact Us

If you have any questions regarding this Privacy Policy or how we manage your personal information, please contact:

EAST END SDN. BHD.

📧 Email: east_end20@outlook.com

📞 Phone: 011-1314 7984

🌐 Website: eastend.online